by wpMleGjMYaZ3 | Oct 1, 2026 | Stairs
A list of the Trust policies are noted below. All policies are reviewed annually by the Management Committee: Anti-Social Behaviour + Guide to the Community Trigger (to be reviewed together) Asbestos Management Plan Complaints Policy Contractor Selection and...
by wpMleGjMYaZ3 | Oct 1, 2026 | Stairs
⚠️ Asbestos Management Plan & Register Tracks and monitors any known or presumed asbestos containing materials. 📊 Tenant Satisfaction Measures Measures performance and tenant’s perception in line with regulation 💧 Legionella Risk Surveys Water safety...
by wpMleGjMYaZ3 | Oct 1, 2026 | Stairs
All new tenants are provided with a Welcome Pack At each site there is a Trust Representative who can raise matters with the Management Committee, the Secretary or the Trust’s Property Manager One Committee member has responsibility for each of the seven sites The...
by wpMleGjMYaZ3 | Oct 1, 2026 | Stairs
Tenant Satisfaction Measures survey: The results of the Tenant Satisfaction Measures surveys are published on the Trust’s website. The latest Tenant Satisfaction Measures survey results show that 91% of tenants were very satisfied with the repairs carried out....
by wpMleGjMYaZ3 | Oct 1, 2026 | Stairs
Repairs and Maintenance plans: The Trust carry out stock condition reports across all seven sites. All major works are planned for and agreed by the Management Committee. Locations: The Trust owns one hundred and sixteen units of accommodation, most of which are...
by wpMleGjMYaZ3 | Oct 1, 2026 | Stairs
Accounts: The 9 Hatton Trustees give their time voluntarily at no cost to the Trust. The Trust’s audited accounts and financial statements are available from the Mutuals Register @ Mutuals Public Register: Hatton Housing Trust...
