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    Social Tenant Access to Information Requirements

     

     

    Records we keep

    ⚠️ Asbestos Management Plan & Register  

    Tracks and monitors any known or presumed asbestos containing materials.

    📊 Tenant Satisfaction Measures 

    Measures performance and tenant’s perception in line with regulation 

    💧 Legionella Risk Surveys

    Water safety inspections to prevent Legionnaires disease.               

    🔥 Fire Risk Assessments     

    Fire risk assessments on all communal areas. 

    ⚡Electrical Safety & EICR   

    Electrical installation condition reports carried out at 5 yearly intervals and updated on void properties to prove the building's wiring is safe.

    🌿Energy performance certificate EPC A document to assess the energy efficiency of a property

    back to STAIRS

     If you think we haven’t published information that we hold and that it should be included in our STAIRS Publication Scheme, you can ask us to review this.
     
    We’ll review your request within 30 calendar days.  In certain circumstances, additional time may be added.  If you’re unhappy with our review outcome, you can then escalate this directly to the Housing Ombudsman.