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    Social Tenant Access to Information Requirements

     

     

    Our Policies

    A list of the Trust policies are noted below.  All policies are reviewed annually by the Management Committee:

    1. Anti-Social Behaviour + Guide to the Community Trigger (to be reviewed together)
    2. Asbestos Management Plan
    3. Complaints Policy
    4. Contractor Selection and Management
    5. Equality and Diversity Statement
    6. Firearm/Shotgun Policy 
    7. Good Neighbour Agreement 
    8. Health and Safety Policy
    9. Investment Policy
    10. Lone Worker Statement
    11. Policies and Procedures
    12. Policy on clearing property after the tenancy has been legally terminated
    13. Privacy Notice
    14. Risk Assessment 
    15. Safeguarding Policy
    back to STAIRS

     If you think we haven’t published information that we hold and that it should be included in our STAIRS Publication Scheme, you can ask us to review this.
     
    We’ll review your request within 30 calendar days.  In certain circumstances, additional time may be added.  If you’re unhappy with our review outcome, you can then escalate this directly to the Housing Ombudsman.